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Privacy Policy

Your privacy is important to us. When you use our website:

We will not loan, rent or sell to any third parties any personal details that have been passed on to us without explicit prior permission.

You won’t receive any unsolicited e-mail communication from us as a result of visiting our site or giving us your information, apart from communication in direct relation to your enquiry or purchase.

Information provided to us will not be shared outside of UK Architectural Heritage Ltd. We will use the information to respond to your request and fulfil your order – not for any other purpose.

Privacy

This Privacy Policy describes the policies of UK Architectural Heritage Ltd, Grove Barn, Wormelow, Herefordshire HR2 8EG, United Kingdom of Great Britain and Northern Ireland (the), email: info@uk-heritage.co.uk, phone: 01981 541155 on the collection, use and disclosure of your information that we collect when you use our website (https://uk-heritage.co.uk ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service. 

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page. 

Information We Collect: 

 We will collect and process the following personal information about you: 

  •  Name
  • Email
  • Telephone / mobile number
  • Billing and shipping address
  • Payment Info

 How We Collect Your Information: 

 We collect/receive information about you in the following manner: 

  • When a user fills up the registration form or otherwise submits personal information
  •  Interacts with the website
  •  From public sources

 How We Use Your Information: 

 We will use the information that we collect about you for the following purposes: 

  •  Creating & managing user account
  •  Enforce T&Cs
  •  Processing payment
  •  Support
  •  Administration info
  •  Manage customer order
  • Dispute resolution
  •  Marketing/ Promotional (subject to the customer opting-in to receive marketing and promotional emails, either by opting-in via the checkbox, submitting their email address via the newsletter form, opting-in in writing (such as email) or verbally over the phone or in person)

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law. 

 How We Share Your Information: 

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below: 

  • Order fulfilment (such as third party couriers, freight forwarders and transport agents)
  • Ad service
  • Analytics

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose. 

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner. 

 Retention Of Your Information: 

We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely. 

 Your Rights: 

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@uk-heritage.co.uk. We will respond to your request in accordance with applicable law. 

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at info@uk-heritage.co.uk. 

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies Etc.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy below:

This site uses Google Analytics code to gather statistical information. Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This to ensure that the service is available when you want it and fast.

The UK Architectural Heritage Ltd site uses cookies for collecting non-personal user information from the site. The UK Architectural Heritage Ltd site does not collect any information about you except that required for system administration and user accounts of the website.

Cookies are pieces of data created when you visit a site and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session. Cookies do not contain any personal information about you and cannot be used to identify an individual user. If you choose not to accept the cookie, this will not affect your access to the majority of facilities available on our website.

Although your browser may be set up to allow the creation of cookies, you can specify that you be prompted before a site puts a cookie on your hard disk, so that you can decide whether to allow or disallow the cookie. Alternatively, you can set your computer not to accept any cookie. For more information on cookies, visit www.aboutcookies.org

Security: 

 The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. 

 Grievance / Data Protection Officer: 

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at UK Architectural Heritage Ltd, Grove Barn, Wormelow, Hereford HR2 8EG, email: info@uk-heritage.co.uk. We will address your concerns in accordance with applicable law.

Last Updated On 12-Jul-2024 
Effective Date 01-Aug-2024