FAQs
Do you ship abroad?
Yes, we can create custom crates here on site and send directly through trusted courier networks.
Do you buy salvage?
Yes, we do. Read more here.
Do you combine postage?
Within the UK, yes, we do. Any items shipped worldwide require a customised quote.
Can I collect my order?
Yes, by appointment – contact us to agree a mutually convenient day and time.
How do I reserve an item?
Please call us to discuss your requirements. To reserve an item, we will need your name, address and contact details.
I suspect I may not be receiving your emails?
Emails can be diverted to your ‘spam’ or ‘trash’ folders so check these – and do check we have your correct email address.
Can I pay for my order over the phone?
Unfortunately, we are unable to take payments over the phone. To discuss your payment options, please call us on 01981 541 155.
Do you hire items for productions?
Yes, we can do, depending on the item(s). Please contact us to discuss your requirements.
Do you accept returns?
Yes, please see our Terms and Conditions by clicking on this link.
Do you provide valuations?
No, we do not value items or offer insurance valuations. However, we can offer to purchase from you.
Do you restore items?
We restore items before advertising however we do not restore items on request.
Do you make new items?
No, and we never buy new. We only sell reclaimed and antique items.
Can you recommend someone to restore something I purchase?
Potentially yes, we can give you details of third-party companies that may be able to help you.
