Frequently Asked Questions

Yes! We ship across the UK and internationally. Our expert team build bespoke custom crates here onsite for many of our international orders and send directly through trusted courier networks. Find out more about delivery.

Yes, we do. Head to our Selling Page to find out more. 

Within the UK, we are able to combine postage. Any items shipped worldwide require a customised quote. Contact our team for a quote.

Yes, by appointment – contact us to agree on a mutually convenient day and time.

On request, an item can be placed on reserve for up to 7 days. Contact us to discuss your requirements.

Emails can be diverted to your ‘spam’ or ‘junk’ folders so be sure to check these – and do confirm we have your correct email address.

Unfortunately, we are unable to take payments over the phone. To discuss your payment options, please call us on 01981 541 155.

Yes, we do! Not all items are suitable for hire so it’s always best to check with us initially. Get in touch with our team to discuss your requirements.

Yes, we do accept returns in line with our Returns Policy. See our Delivery & Returns Page for more details.

No, we are unable to value items or offer insurance valuations. However, if you have an item to sell, we can offer to purchase from you.

No, we do not restore items on request. Our in-house team sympathetically restore any of our items that require light restoration before they are advertised on our website.

Potentially, yes. Depending on the restoration required, we can provide details of third-party companies that may be able to help you.

No, and we never buy new! We only sell reclaimed and antique items. Shop online.